Offers equipment user greater comparability and verification with their instruments. Grant Instruments™ IQ/OQ Documentation simplifies installation and maintenance procedures, reduces common user errors, and builds a clear record of an instrument's performance throughout its life.
New equipment start-up service for single unit CO2 incubator, environmental chamber, vacuum oven, and furnace; Requires final assembly in place prior to this service; Includes a check following stabilized operation
Start-up service for new biosafety cabinet without prefilter; Excludes major assembly; Includes certification for NSF 49 in US and EN12469 in Europe; In UK, an appropriate KI test (BSCKI15S or BSCKI18L) must be added
New equipment start-up for microbiological incubator, nonvacuum oven, nonstackable shaker, bechtop centrifuge, SpeedVac kit (individual modules and integrated kits only); Order STARTCCEN for other SpeedVacs kits; excludes major assembly
New equipment start-up service for single module water purification systems (i.e. Genpure, Micropure); Requires final assembly and site preparation ahead of this service
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
New equipment start-up service for multiple module water purification systems (i.e. Pacific TII, Smart2Pure); Requires final assembly and site preparation ahead of this service
Total Care Service Plan provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Total Care Service Plan provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Total Care Warranty provides an upgrade to factory warranty. Includes 2 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.